FAQs
Order Issues
If you have an issue with your order such as shipping questions, wrong sizing, or address change let us know right away! So we can fix it before production begins. Any other questions as well, please e-mail do NOT dm us on our instagram about order issues.
Shipping & Production time
Shipping & Production takes 2 weeks, sometimes even earlier depending on what you order. If your item is shipped and you have questions, please contact the shipping provider. Shipping can also range and be delayed due to COVID-19 so please stay patient.
Refunds
If you issue a refund it can take up to 10 days to return to your bank account. The price you pay is the price you get refunded. Only offer refunds for reasonable situations.
I received the wrong item/size
If you receive an item that you didn't order or the wrong size send an email to us within 5 days of receiving it with pictures and your order number. We will either send you a new item or a refund.
How do our clothes fit?
Everything we drop will fit true to size, unless the description says different. If you have any questions or concerns about what materials we use for our clothes or how they will fit it will always say in the description of the item.
International shipping
Krypt0WRLD is not responsible for any extra shipping fees outside of the country. Fees are determined differently by countries and can't be calculated by us.
Why can't I always access your website?
We don't have a 24hr website. We do monthly drops, If we have no clothes for sale you will not be able to access our FULL website.
If you have an issue with your order such as shipping questions, wrong sizing, or address change let us know right away! So we can fix it before production begins. Any other questions as well, please e-mail do NOT dm us on our instagram about order issues.
Shipping & Production time
Shipping & Production takes 2 weeks, sometimes even earlier depending on what you order. If your item is shipped and you have questions, please contact the shipping provider. Shipping can also range and be delayed due to COVID-19 so please stay patient.
Refunds
If you issue a refund it can take up to 10 days to return to your bank account. The price you pay is the price you get refunded. Only offer refunds for reasonable situations.
I received the wrong item/size
If you receive an item that you didn't order or the wrong size send an email to us within 5 days of receiving it with pictures and your order number. We will either send you a new item or a refund.
How do our clothes fit?
Everything we drop will fit true to size, unless the description says different. If you have any questions or concerns about what materials we use for our clothes or how they will fit it will always say in the description of the item.
International shipping
Krypt0WRLD is not responsible for any extra shipping fees outside of the country. Fees are determined differently by countries and can't be calculated by us.
Why can't I always access your website?
We don't have a 24hr website. We do monthly drops, If we have no clothes for sale you will not be able to access our FULL website.